How is the service that estate agents provide improving in 2024?

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Moving home is about getting the numbers right and, of course, finding the right property. The good news is that on both counts, things are getting better, with home moving numbers on the up. But this is only part of the story of moving. As estate agents compete for your business, their levels of expertise and service improve, which is more good news for you.

Prop-Tech

Like most industries, the benefits of rapidly improving technology makes it easier to connect people to your property. Thanks to improved property technology or ‘prop-tech’, agents can present your home to a vastly higher number of buyers in more efficient ways.

You are constantly informed about the latest market updates or potential homes through emails, e-zines, 3D tours, hosted videos, social media, and live chats to answer your burning questions day or night, not to mention automated searches and instant valuations. These tools all help in showcasing properties to a wider audience.

Attention to detail

Through utilising your estate agents’ expertise, such as their experience, market knowledge and property intellect, you can rest assured knowing the utmost attention to detail is being paid. Place your mind at ease knowing your property is being positioned in the market relative to local activity and using market insights. Furthermore, your estate agent will endeavour to add a human touch and use their in-depth knowledge to aid with face-to-face valuations and accompanied viewings in order to find you the home which you truly connect with.

Placing the right value on your home

While today’s market is looking good with buyer and seller activity improving, it’s never been more important to place the right value on your home. It’s tempting to go with the agent who places the highest value on your property. Some homemovers will accept the first-highest valuation from an agent, only to sell later with another agent for a more realistic price. Today, good agents can place the correct valuation on your home derived from a combination of solid data, experience and their understanding of the market. The UK property market is more complex and differs from one region to another, making the insight of a good local agent imperative.

Communication and support

Agents have learnt, as perhaps we all have, that communication is key to making most things in life go smoothly. You do not want to be left wondering about how your sale is progressing. Often, agents get blamed for a slow solicitor or a break further down in the chain. A good agent will constantly update you, keeping you firmly in control of your move. As you move through the property-buying or selling process, your mind can be full of what-ifs and worries. Modern estate agents have the right people in the right places so that you get the best and latest advice to keep you from feeling anxious. Teams made up of valuation experts and seasoned mortgage advisors are complemented by recommended conveyancers who will not want to keep clients waiting around where possible.

Final thoughts

Ultimately, you want to ensure that the right value is placed on your home, with an attention to detail paid and experience expert communication throughout your journey. Thankfully, estate agents today have the skills and tools necessary to ensure this is possible like never before.

Get in touch with our dedicated team today

Latest Properties

Leeds Road, Wakefield

£199,995

3 2 1

Ideal for the first time buyer is this beautifully presented TWO BEDROOM mid terrace property offering two reception rooms plus conservatory, a detached double garage and convenient parking. VIEWING ESSENTIAL. EPC rating D62.

Elm Tree Street, Wakefield

£120,000

2 1 1

Well appointed throughout is this spacious TWO BEDROOM ground floor apartment benefitting from UPVC double glazing and gas central heating. EPC rating D64.

Water Lane, Middlestown, Wakefield

£299,950

3 1 1

A THREE BEDROOM semi detached bungalow with a recently installed luxury bathroom, a MODERN KITCHEN and is in a desirable location. Available with vacant possession upon completion and a viewing is recommended. EPC rating D64

Gilcar Street, Normanton

£250,000

4 2 1

Four bedroom semi detached house with EN SUITE to the main bedroom, a sun room to the rear, gardens to the front and rear, as well as a driveway and integral GARAGE.Awaiting EPC rating

Amanda and the rest of the Richard Kendall team has been amazing throughout. We've had some people cancel on the viewings and didn't show up at all but the Team didn't fail to chase them as well as keeping us updated all the time. Also, thankful for the team for following our instruction throughout and keeping us in the loop when we've sold the house. Sarah 20/12/2024

The Kendalls team are very efficient!They always answer emails/ phone calls promptly and keep me well informed.They are happy to help with any queries and sort out ongoing jobs. Kelly Scoffins has worked very hard to help us, always cheerful, friendly and nothing we ask is too much trouble. NKB 20/12/2024

The Pontefract Branch of Richard Kendall Estate Agents (operating out of Normanton) sold my property recently and we were pleased with the overall service provided. Our initial contact with "Kendall's" was enough for us to select them over two competitors who also quoted for our business. The photographs of our property were excellent, but the initial draft of our property details was "boiler-plate" and required significant revision to reflect its locational characteristics. Thankfully, this revision was completed swiftly and did not delay our property going to market. The number of viewings was a little disappointing but reflected market conditions, the price point of our property and its semi-rural location. Despite the limited number of viewings we agreed a sale within two months of our property being put on the market; we achieved more than 98% of our asking price. Unfortunately, largely due to our buyers and their advisors, it took a further six months to achieve completion. Whilst this delay was frustrating, we were kept informed of the situation by Alison Atkinson who service was calm, responsive and excellent throughout; her personal performance was 5 star! Overall, we would recommend Richard Kendall to anyone contemplating the sale of their home. Ian 20/12/2024

We recently sold and bought a house through Richard Kendall with Sarah as our estate agent. She was brilliant throughout, she always kept us up to date with weekly updates, chased replies from solicitors/ other parties in the chain and anticipated our needs when different issues cropped up, making a stressful process a lot easier! We can’t thank Sarah and the rest of the Richard Kendall team enough for all their help! We highly recommend! Ellie 20/12/2024

Very helpful and professional, made the transaction very easy Emma 20/12/2024

I have just sold a property and the whole process was managed impeccably by Mandy Bennett. Throughout the sale I received regular progress updates, she coordinated with the solicitors and when needed she gave them a nudge to ensure the sale proceeded promptly. I cannot praise Mandy highly enough, she is a pleasure to work with and her professionalism and proactive approach resulted in a speedy and stress free sale. Davd 20/12/2024

We have recently sold our property via Kendalls @ Wakefield. Our allocated agents, Shireen and Catherine dealt with a difficult sale very professionally and were always on hand to offer help and assistance. The fee was very attractive. A first sale fell through due to the purchasers home developing an issue, but a new buyer was found and the sale proceeded without any issues. Well done. Jill 20/12/2024

Many thanks Karen for your help and kindness Karen went above and beyondto help me with the saleShe kept me updated every step of the way Her service to me was second to none Thank You Karen Jean 20/12/2024

Donna and Suzanne were amazing for the purchase of our family home. They were professional and kept us informed with every step. They chased solicitors on a regular basis and answered any questions we had. Our only regret was not using them for the sale of our property, as we could not fault the service provided. Hannalease 20/12/2024

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